Title: Data & AI Platforms Operations Manager
Ko mātou tēnei – our organisation
At One New Zealand, our purpose is help create a better-connected Aotearoa, New Zealand. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.
We proudly champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whānau.
Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e ki atu he tangata, he tangata, he tangata.
“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”
Ko tō tūranga – your role
The Data & AI Platforms & Operations Manager owns the execution, delivery, and operational support of One NZ’s modern data and AI platform stack. This includes executing the migration from Azure to AWS, and operationally managing core platforms such as Snowflake, Databricks, AWS native services, ChatGPT, Writer, and UiPath
Ko tō mahi – what you’ll do
- Execute the migration from Azure to AWS, ensuring minimal disruption, platform resilience, and cost optimization
- Operate and support data and AI platforms including AWS, Snowflake, Databricks, UiPath, ChatGPT, and Writer
- Lead the implementation and monitoring of DataOps, AIOps, and AgentOps practices across all runtime environments
- Manage CI/CD pipelines, Terraform-based IaC, and lifecycle automation for platform services
- Ensure secure, scalable, and integrated operations across APIs, SaaS tools, and internal systems
- Drive observability, incident response, performance tuning, and availability (99.9%+) across platforms
- Optimize platform cost and ensure compliance with security, privacy, and governance policies
- Lead platform and automation teams, ensuring high delivery velocity and operational stability
- Collaborate with engineering chapters and delivery teams to ensure platform readiness and usability
- Implement the knowledge strategy across platforms, ensuring effective documentation, knowledge reuse, and onboarding enablement at scale
Na tōu rourou - what you’ll bring
- Proven leadership in platform operations and large-scale cloud migration execution
- Deep knowledge of AWS, Databricks, Snowflake, and GenAI environments
- Hands-on expertise in CI/CD, Terraform, observability tooling, and DevOps pipelines
- Understanding of GenAI tool management, including prompt lifecycle, usage metering, and failover design
- Experience with intelligent process automation (e.g., UiPath) and integration patterns
- Solid grasp of infrastructure security, cost control, and operational governance
- Ability to manage technical teams and cross-functional stakeholders in complex environments
- Hands-on responsibility for AWS platform operations, including cost, scaling, and reliability
- Strong coordination, incident leadership, and stakeholder communication skills
- Exposure to FinOps or cloud financial governance frameworks
Nā mātou te rourou – what you’ll get
One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & family commitments.
- A fully subsidised Southern Cross health insurance cover for you and your family.
- Laptop, unlimited data plan, market leading cell-phone for business or personal use.
- Lifestyle leave where you can purchase an extra week or two of annual leave.
- Discounts on One New Zealand products, services and much more!
At One New Zealand, we have a clear purpose to create a better-connected Aotearoa. We’ve got Heart, showing up as our best selves in every situation. We have the Grit to deliver a radically better world for our customers. We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa.
Joining the One New Zealand whānau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career. You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.
Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.
We stand to uplift, to support and to elevate others.