Title:  OSS & Data Analytics DevOps Engineer

Ko mātou tēnei – our organisation

At One New Zealand, our purpose is help create a better-connected Aotearoa, New Zealand. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.

We proudly champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whānau.

Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e ki atu he tangata, he tangata, he tangata.

“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”

Ko tō tūranga – your role

As the OSS & Data Analytics DevOps Engineer your role is to act as a key driver in the design, delivery, and 24/7 operation of internal Operational Support Systems (OSS), where you'll lead automation and data analytics initiatives that enhance customer experience and operational efficiency. You'll champion a data-as-an-asset mindset, enabling predictive capabilities through ML/AI, and collaborate across Networks and Big Data teams to deliver full-stack agile data solutions—from pipeline management to impactful visualisation.

Ko tō mahi – what you’ll do

• Deliver accurate, cost-effective designs aligned to architectural, design and operational requirements considering all E2E impacts.
• Own capacity and lifecycle management for relevant platforms
• Development of domain roadmaps, input into architecture, network plans and capital budgets
• On time and budget delivery & implementation ensuring network integrity is maintained
• Implementation of Network change as per agreed processes
• Ensure all changes have passed the full set of acceptance tests and quality standards before live implementation
• Ensure Incident resolution achieved within operational SLA targets.
• Participate in 24x7 rosters if required.
• Develop and implement processes, procedures, and automation to improve operational performance.
• Ensure network integrity is maintained through an effective maintenance program.

Na tōu rourou - what you’ll bring

• Expertise in automation tools & data analytics.
• Proficient in python / bash, SQL, Snowflake, DBT.
• Demonstrated experience with automation tools, scripting & development.
• Ability to proactively identify product / solution opportunities mapping stakeholder requirements & market opportunities.
• Excellent written and verbal communication skills.
• Ability to provide a lead role in a high performing team, make decisions under pressure, support others.
• Build strong relationships with key stakeholders including managing suppliers and partners.
• Ensure effective knowledge sharing and Agile practices are in place and successful.
• Ability to act as a coach and mentor to domain Platform engineers.
• Ability to drive transformational change with an Agile mind-set.
• Understand ITIL methodologies.

Nā mātou te rourou – what you’ll get

• One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & family commitments.
• A fully subsidised Southern Cross health insurance cover for you and your family.
• Laptop, unlimited data plan, market leading cellphone for business or personal use.
• Lifestyle leave where you can purchase an extra week or two of annual leave.
• Discounts on One New Zealand products, services and much more!

At One New Zealand, we have a clear purpose to unlock the magic of technology to create an awesome Aotearoa. We’ve got Heart, showing up as our best selves in every situation. We have the Grit to deliver a radically better world for our customers. We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa.

Joining the One New Zealand whānau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career. You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.

Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.