Title: Personal Assistant
Ko mātou tēnei – our organisation
At One New Zealand, our purpose is help create a better-connected Aotearoa, New Zealand. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.
We proudly champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whānau.
Ko tō tūranga – your role
Step into a forward-thinking Personal Assistant role where innovation, efficiency, and continuous improvement are at the core of everything you do. You will play a critical role in providing proactive support to our General Managers and Heads of Department.
You’ll be the central point of coordination, ensuring smooth communication and delivering a professional, responsive service to both internal and external stakeholders. From managing meetings and team celebrations to facilitating events and championing AI-driven automation, you’ll help streamline traditional PA tasks with innovation and efficiency. With a future-focused mindset, you’ll also contribute to continuous improvement in how we deliver administrative and engagement support.
Ko tō mahi – what you’ll do
- Provide proactive support to the Heads of Department, owning admin, organisation, and coordination so they can focus on strategic priorities.
- Manage emails and diaries with foresight, while coordinating events, meetings, and celebrations to ensure smooth logistics and great attendee experience.
- Act as a key liaison for the Leadership Team, working with EAs and PAs to ensure clear communication and smooth coordination across teams.
- Foster a connected team culture through internal comms, team rituals, and recognition, while building trusted relationships that drive collaboration and momentum.
- Champion AI and automation to streamline PA tasks, boost efficiency, and reduce admin load through continuous improvement.
Na tōu rourou - what you’ll bring
- Demonstrate strong ownership and resilience by anticipating leaders’ needs, taking initiative, and thriving in a fast-paced, high-demand environment.
- Deliver strong admin and time management, handling complex diaries and logistics with calm precision—even under pressure and shifting priorities.
- Embrace AI and digital tools to streamline tasks, drive smarter workflows, and continuously improve through tech-enabled solutions.
- Proven ability to build trust and foster collaboration across all levels, using clear communication and influence—even without formal authority.
- Good track record in organising events and team rituals, ensuring smooth logistics and thoughtful, engaging experiences for all participants.
- Adapt quickly to change, remain calm under pressure, whilst maintaining a positive, solution-focused mindset in fast-paced environments.
Nā mātou te rourou – what you’ll get
- One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & family commitments.
- A fully subsidised Southern Cross health insurance cover for you and your family.
- Laptop, unlimited data plan, market leading mobile phone for business or personal use.
- Lifestyle leave where you can purchase an extra week or two of annual leave.
- Discounts on One New Zealand products, services and much more!
At One New Zealand, we have a clear purpose to create a better-connected Aotearoa. We’ve got Heart, showing up as our best selves in every situation. We have the Grit to deliver a radically better world for our customers. We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa.
Joining the One New Zealand whānau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career. You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.
Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.
We stand to uplift, to support and to elevate others.