Title:  Retail Administrator (Glenfield)

Ko tō tūranga – your role

Are you ready to take your career to the next level while enjoying the flexibility of full-time work? We are looking for experienced Admin Assistants to support our stores with day-to-day tasks. At One New Zealand, we're passionate about delivering exceptional customer experiences, and we want you to be a part of our journey.

Why One NZ?

• Our Vision: We're investing in our people, systems, and ways of working to become the leader in sales and service.
• One Team: We're transforming into an OMNI-channel business across our SME & Consumer sectors. All our channels work together seamlessly to provide consistent customer experiences.
• Career Growth: We're committed to helping you build a successful career with clear pathways.

Please note: this is a 20 hours per week role, and there will sometimes be overtime available. This is a permanent contract and will be based in our new Glenfield Mall store opening soon in Tamaki Makaurau (Auckland).

Ko tō mahi – what you’ll do

As an Admin Specialist, you'll play a crucial role in ensuring our teams meet and exceed our standard expectations, maintaining operational compliance within your assigned teams.

Key Responsibilities:

• Perform scheduled standard checks in assigned stores as directed by the Quality Assurance Lead.
• Collaborate with Retail and Floor Leads to identify improvement opportunities and implement operational structures.
• Adhere to company policies, including security and confidentiality requirements.
• Review store processes regularly and suggest productivity enhancements.
• Assist with customer flow maintenance during busy periods as needed.

Na tōu rourou - what you’ll bring

• At least 12 months experience in Retail, Admin Support, or Quality Assurance.
• Proficient in MS Office applications.
• Exceptional report writing and presentation skills.
• Strong organisational skills with meticulous attention to detail.
• Demonstrated ability to prioritise tasks with excellent time management skills.

Nā mātou te rourou – what you’ll get

• Comprehensive training, coaching and mentoring  

• A fully subsidised Southern Cross health insurance cover for you and your family. 

• Laptop, unlimited data plan, market leading cell-phone for business or personal use. 

• Lifestyle leave where you can purchase an extra week or two of annual leave. 

• Discounts on One New Zealand products, services and much more! 

Ko mātou tēnei – our organisation

At One New Zealand, our purpose is to create a better-connected Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders. 

We’ve got Heart, showing up as our best selves in every situation. We have the Grit to deliver a radically better world for our customers. We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa. 

Please note recruitment process: 

• We are considering applicants based locally due to the nature and urgency of this hiring. Citizenship, resident class visa or work visa holders only 
• We run criminal and credit background checks as part of our process. 

If this sounds like you, Apply Now!

 
Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.
We stand to uplift, to support and to elevate others.