Title:  Strategic Customer Growth & Engagement - Private

He aha ai tātou – Why us?

At One NZ we’re not just imagining the future, we’re building it. Our purpose? A better-connected Aotearoa New Zealand. Kia renarena te taukaea i Aotearoa New Zealand.

Our ambition? To become the most AI-enabled telco on the planet. This isn’t just about our technology, It’s about you. We’re investing in our people like never before.... empowering them to grow, lead, and shape what’s next.

Through our AI School, access to world-class learning platforms, or career pathways that evolve with you, we create an environment where your curiosity thrives, and your skills accelerate.

Join us and be part of something extraordinary: connect with purpose and help redefine what’s possible.  

Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e ki atu he tangata, he tangata, he tangata.

“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”

Ko tō tūranga – your role

The Strategic Customer Growth & Engagement – Private role is a significant commercial leadership position within One NZ's Strategic Customers team, accountable for accelerating sustainable revenue and margin growth, deepening executive engagement and expanding our strategic presence across New Zealand's private sector.

This role requires an established and highly credible commercial leader with a strong market reputation, extensive private enterprise networks and the ability to build trusted, influential relationships at C-suite level.

Combining strategic vision, exceptional commercial acumen and hands-on sales leadership, the role is responsible for proactively originating new opportunities, influencing customer strategy and shaping complex, multi-year commercial engagements that deliver long-term customer and business value.

Leading from the front, this role will personally manage key strategic customer relationships while coaching and developing a high-performing team. Success requires the ability to move seamlessly between executive-level engagement, strategic opportunity creation and commercial execution, turning market influence into meaningful partnerships and measurable revenue and margin growth.

Ko tō mahi – what you’ll do

• Own the commercial performance of a portfolio of high-value private sector customers, delivering sustainable revenue growth, margin expansion and increased share of wallet.
• Develop and execute multi-year customer growth strategies, identifying opportunities to deepen relationships, expand our footprint and deliver long-term customer value.
• Proactively originate new opportunities, create demand and influence customer investment priorities ahead of formal procurement and tender processes.
• Build and strengthen trusted C-suite relationships, leveraging your market presence to influence strategic decisions and unlock new commercial opportunities.
• Lead the development, negotiation and execution of complex, multi-product and multi-year commercial engagements, balancing customer value, profitability and risk.
• Personally manage key strategic customer relationships while leading, coaching and developing a high-performing team to deliver exceptional commercial outcomes.
• Build and lead strategic relationships with key partners in the market, leveraging their expertise, capabilities and solutions to create new growth opportunities and deliver greater value for our customers.
• Bring together cross-functional teams across sales, presales, product, delivery and partners to execute complex opportunities and deliver outstanding customer experiences.
• Represent One NZ in key customer, partner and industry forums, strengthening our market reputation, executive relationships and strategic positioning.

Na tōu rourou - what you’ll bring

• An established reputation and strong network across New Zealand's private sector, with the credibility and influence to build trusted C-suite relationships and open doors to new opportunities.
• Proven success engaging and influencing senior executives, shaping strategic business decisions and developing long-term customer partnerships.
• A strong track record of delivering revenue and margin growth across complex enterprise portfolios, including originating new business and expanding existing relationships.
• Exceptional commercial acumen, with experience structuring, negotiating and closing complex, multi-year deals while balancing profitability, risk and customer value.
• Strong strategic thinking and business acumen, with the ability to identify growth opportunities, influence customer strategy and translate business challenges into commercial outcomes.
• Proven hands-on sales leadership experience, with the ability to inspire, coach and develop high-performing teams while remaining actively engaged in strategic customer opportunities.
• Demonstrated success embedding core sales disciplines, driving accountability, consistency and sales excellence across the practice to deliver sustainable performance.
• The ability to bring thought leadership and an external market perspective, challenging conventional thinking, identifying emerging opportunities and influencing strategic direction.
• Strong knowledge of the ICT industry, enterprise technology landscape and market trends, with the ability to connect technology solutions to meaningful business outcomes.
• A proactive, resilient and commercially driven mindset, with the confidence to challenge thinking, take ownership and turn strategy into measurable growth.

Nā mātou te rourou – what you’ll get

• One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & whānau commitments.
• A fully subsidised Southern Cross health insurance cover for you and your family.
• Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
• Discounts on One New Zealand products, services and much more!

We are proudly Rainbow Tick certified and champion diversity of thought, perspective and background. Joining our whānau is more than starting a new job - it’s the beginning of a journey that will challenge and inspire you to play a role in something bigger. 

Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.

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