Title: Enablement Lead
He aha ai tātou – Why us?
At One NZ we’re not just imagining the future, we’re building it. Our purpose? A better-connected Aotearoa New Zealand. Kia renarena te taukaea i Aotearoa New Zealand.
Our ambition? To become the most AI-enabled telco on the planet. This isn’t just about our technology, It’s about you. We’re investing in our people like never before.... empowering them to grow, lead, and shape what’s next.
Through our AI School, access to world-class learning platforms, or career pathways that evolve with you, we create an environment where your curiosity thrives, and your skills accelerate.
Join us and be part of something extraordinary: connect with purpose and help redefine what’s possible.
Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e ki atu he tangata, he tangata, he tangata.
“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”
Ko tō tūranga – your role
As an Enablement Lead you will develop and deliver robust capability and enablement plans in line with the Universal Skillset framework that continuously develops our frontline teams. Working closely with the L&C, D&D and Process COE teams to develop these plans that align to business deliverables including customer champion readiness.
Ko tō mahi – what you’ll do
- You will lead the creation and maintenance of best practice learning solutions for SME&C frontline teams.
- induct and cross skill at scale; Focused on activities being driven by the Universal Skillset framework.
- Identify competency gaps through Performance & insights and/or Customer Champion readiness surveys; Deliver solutions to close the gap.
- Enable speed to competency supported by robust certification and reward for the introduction of new products and tools.
Na tōu rourou - what you’ll bring
- Experience in an Enablement or L&C role with experience in content design
- Proven experience in the delivery of learning to adult learners.
- Knowledge and understanding of Adult Learning principles.
- Previous experience facilitating and training advantageous.
- Sound commercial acumen
- Ability to analyze data to drive solutions
- Rational decision maker
- Effective stakeholder management
- Some experience in Project Management
Nā mātou te rourou – what you’ll get
- One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & whānau commitments.
- A fully subsidised Southern Cross health insurance cover for you and your family.
- Laptop, unlimited data plan and a market leading mobile phone
- Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
- Discounts on One New Zealand products, services and much more!
Joining our whānau is more than starting a new job - it’s the beginning of a journey that will challenge and inspire you to play a role in something bigger.
Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.
We stand to uplift, to support and to elevate others.
#LI-JC1